EXFO EPM-500 Power Meter - Manual (Page 37)

EPM-500/ELS-500/EOT-500 32
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact EXFO at
one of the following numbers. The Technical Support Group is available to take your
calls from Monday to Friday, 7:30 a.m. to 8:00 p.m. (Eastern Time in North America).
To accelerate the process, please have information such as the name and the serial
number (see the product identification label—an example is shown below), as well
as a description of your problem, close at hand.
You may also be requested to provide the embedded software’s version numbers.
To display the embedded software version:
1. From normal operating mode, hold down
and
for a few seconds. The unit displays the first
software version.
2. Press to switch between the software and
hardware versions.
3. Press to return to normal mode.
Technical Support Group
400 Godin Avenue
Vanier (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
[email protected]
Ver.
Mfg.
date
P/N
S/N
Made in Canada QST442B
465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA
**************** A
January 2003 542392-3D
EPM-50XX-XX
Detector
type
EOT-50XX-XX-XX-XX
ELS-500-XX-XX-XX-XX
Source
connector
Source
ports
VFL option