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Care instructions, Service – Bullard T4MAXISE User Manual

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Bullard T4MAXISE Thermal Imager

User Manual

NOTE

Fully charged NiMH batteries will provide a run time of more than three hours. This run time will
be less in extreme heat or extreme cold conditions and/or if a transmitter or SceneCatcher DVR
is in use. To extend the potential lifespan of your batteries, fully drain and recharge each battery
monthly. To help extend the life of the rechargeable batteries and prevent unexpected instances
of uncharged batteries, develop a clear formalized plan for maintaining, charging, and replacing
your batteries. Additionally, as with all batteries, your Bullard rechargeable battery will experience
a slow drain of its charge during storage. The amount of
drain varies widely based on storage conditions. For best
performance, charge each of your batteries every two
weeks.

Removing/Installing the Accessory

Contact Cover

To remove the accessory contact cover, loosen the screw with
a Phillips screwdriver and remove the cover

(Figure 5). To

reattach the accessory cover, position the cover on the T4MAXISE
and tighten the screw.

WARNING

EXPLOSION HAZARD.

Do not remove accessory contact cover in hazardous locations. Accessory contacts only for use with
Bullard TacPort ™ , SceneCatcher ™ and Bullard Transmitter Systems in non-hazardous locations.

WARNING

The T4MAXISE thermal imager is extremely sensitive to intense, radiant heat sources. Never
point the T4MAXISE at the sun or any other source of extreme radiant heat, as this could severely
damage the thermal imager.

Removing/Installing the Side Straps

To remove either of the right or left side straps, loosen the
strap and pull it through the strap loop located on either side
of the LCD display

(Figure 6). Remove the screw that holds

the strap to the imager. To install, fasten the strap to the
unit using the screw provided. Do not over-tighten. Feed the
strap through the strap loop and adjust to the desired length.
The side straps are designed to be field replaceable. Users
can order replacements and install them without having to
return the thermal imager to the factory.

Adjusting the Side Straps

To adjust a side strap, loosen the hook and loop and set to the desired length.

Combination Strap

The combination strap

(Figure 7) can be used either as a wrist strap to keep the imager from falling

if it should slip from your hand, or as a gear strap, hooked directly onto your turnout gear or SCBA. As a
wrist strap, the adjustable strap fits over the sleeve of your turnout gear and can adjust to any size wrist.
The strap can be easily attached to either D-ring located on the thermal imager. As a gear strap, the strap
can be attached to a D-ring on your turnout gear or SCBA and to a D-ring on the thermal imager. A quick
release buckle serves as a safety release mechanism in case the thermal imager ever becomes lodged
inhibiting movement. Simply depress the buckle and the thermal imager releases from the strap.

Care Instructions

The Bullard T4MAXISE Thermal Imager requires little maintenance. For best results, after each use:
• Clean the outside of the unit with mild soap or detergent.
• Wipe the lens with a soft cloth.
• Clean the display with a soft cloth.
• Check screw tightness on side straps, cover display, and accessory contact cover
• Store your thermal imager in the optional truck mount or in the delivery case provided.
• All thermal imagers should be maintained using a proper program.

Cleaning the Lens

The Bullard T4MAXISE lens is recessed in an impact resistant bezel. The lens can be cleaned with a soft
cloth and soapy water as required.

Replacing the Video Display Cover Window

The display cover

(Figure 8) has a scratch resistant hard coating to minimize marring. However, if

heavy scratching or gouging does occur, the cover window can be replaced. To do this, simply remove
the six screws along the top, bottom, and sides of the window. Remove the plastic display cover window
and replace with a new one (part number T4WINDOW) making sure that the countersink slots around
the mounting holes are facing outward. Do not over-tighten.

Service

If your Bullard Thermal Imager is not performing properly, contact your local Bullard distributor where
you purchased the unit. Describe the problem to the Bullard dealer as completely as possible. For your
convenience, your local distributor will try to help you diagnose or correct the problem over the phone.
Before returning your Bullard Thermal Imager, you should verify with your local distributor if the product
should be returned to Bullard. Your local dealer and Bullard Customer Service will provide you with written
permission and a return authorization number.
If the return is a non-warranty repair, your local distributor will provide you with a repair invoice estimate.
To authorize repair, you must provide a purchase order to your distributor for the amount of the estimate.
Once Bullard or a local distributor authorizes your repair, they will issue you a return authorization number
so that you can return the unit to the Bullard service station. Bullard will repair the unit and ship it from our
service station within 48 business hours. If the cost of repairs exceeds the stated quote by more than 15%
or by more than 100 Euro, a Bullard representative will re-estimate your repair and your local distributor
will contact you for authorization to complete repairs. After repairs are completed and the goods have been
returned to you, the local distributor will invoice you for the actual repair amount.

NOTE

Do not attempt to disassemble the sealed case of your Bullard Thermal Imager. If the unit is
not functioning properly, return it to Bullard (as described in the Service section) for evaluation.

Disassembling the unit voids all warranties.

Prior to returning your Thermal Imager, decontaminate and clean
your Thermal Imager to remove any hazardous or contaminated
materials that may have settled on the product during use. Laws
and/or shipping regulations prohibit the shipment of hazardous
or contaminated materials. Products suspected of contamination
will be professionally decontaminated at the customer’s expense.
Returned products will be inspected upon return to the Bullard
facility. If the repair is under warranty, Bullard will repair the unit
and ship it from our factory within 48 business hours.

CAUTION

Do not use solvents or paint thinners to clean your Bullard T4MAXISE Thermal Imager as they could
permanently mar the surface or degrade the protective properties of the casing. Do not intentionally
submerge the unit underwater or subject the unit to high pressure water. Follow care instructions
described above.
Failure to observe these instructions may result in product damage. Any damage caused by improper
care is not covered under warranty.

WARNING

The T4MAXISE thermal imager is extremely sensitive to intense, radiant heat sources. Never point
the T4MAXISE at the sun or any other source of extreme radiant heat, as this could severely damage
the thermal imager.

WARNING

Do not attempt to disassemble the Bullard T4MAXISE Thermal Imager. If the unit is not functioning
promptly return it to Bullard for evaluation. Disassembling the unit voids all warranties.
Do not attempt to remove the lens gasket or the rear boot. These parts provide sealing and removal
will break the seal exposing the unit to potential water damage. Failure to follow these instructions
could result in death, serious injury and/or product damage. Thermal Imaging is not a technology
designed to replace current fire fighting tactics. Rather, it is a tool that allows the firefighter to be
more effective and to make better decisions.
Firefighters cannot stop using basic firefighter safety tactics. All firefighters should receive proper
training on: how thermal imagers work; the uses and limitations of thermal imagers; image
interpretation; and the safety considerations for thermal imaging use.

Figure 5

Figure 6

Side Strap

Strap Loop

Figure 7

Figure 8