Arcam A/V Processor XETA 2 - Manual (Page 15)

FAULT FINDING Continued
SYMPTOM:
THINGS TO CHECK:
SYMPTOM:
ADVICE:
XETA 2 DOES NOT RESPOND TO REMOTE CONTROL
COMMANDS
• The Xeta 2 may be set up to work using the SHIFT button
simultaneously with another button to prevent a 'clash' with the
remote control codes of other hi-fi units.
Try holding down SHIFT whilst pressing the remote control
buttons.
• Check that the unit is set up correctly (see AMPLIFIER &
CONNECTION instructions in SET UP MODE page(s) 7, 8).
• Check that the Xeta 2 is switched on and the POWER LED is
green.
• Check the remote receiver is not obscured.
• Check the batteries in the remote control are in the correct way
round or try replacing them with new ones.
XETA 2 REMOTE HANDSET OPERATES ANOTHER HI-
FI UNIT’S VOLUME, MUTE AND SOURCE SELECTION
AS WELL AS THOSE OF THE XETA 2
Change AMPLIFIER type in the SET UP menu to STD 290 (see
page 7).
You will now have to hold down the SHIFT button whilst pressing
the VOLUME, MUTE or INPUT selectors to afect the Xeta 2 only.
The problem is caused by both units responding to the standard RC-5
remote control signals used. By holding down the SHIFT button an
alternative code is used for the Xeta 2.
SYMPTOM:
THINGS TO CHECK:
SYMPTOM:
THINGS TO CHECK:
NOTE:
HIGH LEVELS OF DISTORTION AND CROSSTALK
• Check that the INPUT TRIM has been set correctly (See page 6
for more details).
It is possible to overload the audio inputs of the Xeta 2 if the input
signal is 3 volts rms or greater. As a point of reference CD players
have maximum output level of about 2 volts rms so you are unlikely
to encounter this problem. However this could happen if you are
using a preamphfier to drive the Xeta 2 and have connected the
'Preamp Outputs' to the Xeta 2 instead of the 'Tape Out'.
"SPEAKER PROTECTION ACTIVE" DISPLAYED ON TV
& THE POWER LED FLASHING AMBER
• Check that the Xeta 2 is well ventilated as the protection may have
been activated due to overheating. The unit wfil reset after 2-3
minutes when it has cooled dovm sufficiently.
The problem may also be caused by an output overload. This may be
due to using the Xeta 2 at high volumes into low impedance
loudspeaken or if there is a short circuit on the loudspeaker(s) or
speaker cables.
If you have been using the Xeta 2 at high volmnes then you may have
to reduce the volume to prevent reoccurence of the problem.
You should also have your cable and loudspeakers checked out by a
competent person before recormection to the system again.
If the fault is due to an overload of any sort the unit will not reset
unless you first disconnect the mains supply by removing the mains
lead or switching the power off at the wall socket. If the cause of the
problem is not removed before restoring the power again the
protection circuitry within the Xeta 2 will reactivate.
SYMPTOM:
THINGS TO CHECK:
XETA 2 WORKS OKAY BUT NO ON SCREEN GRAPHICS
ON TV MONITOR
• Is the DISPLAY turned ofi? Check by pressing the DISPLAY
button to turn OSG on again.
• Is the TV correcdy connected to the Xeta 2 MONITOR output?
• Is the correct input selected on the TV?
WARRANTY INFORMATION
Full details of the warranty and how to claim during the warranty period can be found in the “Safety
Instructions and Hint & Tips” booklet also supplied with this product. If you did not receive this
booklet please contact the Arcam Customer Service Department.
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