Solving printing problems, Jobs do not print – Lexmark E260dn User Manual
Page 110
Solving printing problems
Jobs do not print
These are possible solutions. Try one or more of the following:
M
AKE
SURE
THE
PRINTER
IS
READY
TO
Make sure the
light is on before sending a job to print.
C
HECK
TO
SEE
IF
THE
STANDARD
EXIT
BIN
IS
FULL
Remove the stack of paper from the standard exit bin.
C
HECK
TO
SEE
IF
THE
TRAY
IS
EMPTY
Load paper in the tray.
M
AKE
SURE
THE
CORRECT
PRINTER
SOFTWARE
IS
INSTALLED
Verify that you installed the correct printer software for your printer model.
Click Install printer and software on the Software and Documentation CD to check which software is installed. Make
sure the model number of the software matches the model number of your printer.
To verify that the printer software is the most current, check the Lexmark Web site at .
M
AKE
SURE
THE
PRINTER
IS
CONNECTED
TO
THE
NETWORK
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the
network cables, and then try printing the network setup page again. Contact your system support person to make
sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at
M
AKE
SURE
YOU
ARE
USING
A
RECOMMENDED
USB,
PARALLEL
,
OR
E
THERNET
CABLE
For more information, visit the Lexmark Web site at
M
AKE
SURE
PRINTER
CABLES
ARE
SECURELY
CONNECTED
Check the cable connections to the printer to make sure they are secure. For more information, see the setup
documentation that came with the printer.
Troubleshooting
110