Before calling for service – Sears 565. 66480 User Manual
Page 32
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BEFORE CALLING FOR SERVICE
You can often correct operating problems yourself,
check your problem by using the chart below and tr-l
If the microwave oven still does not work properly, n
if
your microwave oven fails to work properly,
the solutions for each problem,
nntactthe nearest authorized service center.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Oven will not start
1. Electrical cor
not plugged
2. Door is open
3. Wrong opera
i
for oven is
n.
tion is set.
1
. Plug into the outlet.
2. Close the door and try again.
3. Check instructions,
(pages 9-13)
Err
appears in the display
window
1
. Wrong operation is set.
1. Touch STOP/CLEAR.
Arcing or sparking
1. Materials to
microwave o
2. The oven is c
empty.
3. Food refuse
the cavity or
cavity is unci
>e avoided in
ven are used,
perated when
emains in
inside the
eaned.
1. Use microwave-safe
cookware only, (page 8)
2. Do not operate with oven
empty.
3. Clean cavity with wet towel.
Unevenly cooked foods
1. Materials to
microwave o
2. Food is not d
completely.
3. Cooking time
power level i
4. Food is not t
)e avoided in
ven are used,
efrosted
/
Cooking
s not suitable,
irned or stirred.
1. Use microwave-safe
cookware only, (page 8)
2.
Completely defrost food.
3.
Use correct time/cooking
power level.
4.
Turn or stir food.
Overcooked foods
1. Cooking time
power level i
/
Cooking
s not suitable.
1. Use correct time/cooking
power level.
Undercooked foods
1.
Materials to
microwave o
2.
Food is not c
completely.
3.
Oven ventila
restricted.
4.
Cooking time
power level i
)e avoided in
ven are used,
efrosted
ion ports are
¡/Cooking
s not suitable.
1.
Use microwave-safe
cookware only, (page 8)
2.
Completely defrost food.
3.
Check to see that oven
ventilation ports are not
restricted.
4.
Use correct time/cooking
power level.
Improper defrosting
1.
Materials to
microwave o
2.
Cooking time
power level
3.
Food is not t
36
avoided in
ven are used.
¡/Cooking
s not suitable,
jrned or stirred.
1.
Use microwave-safe
cookware only, (page 8)
2.
Use correct time/cooking
power level.
3.
Turn or stir food.
—
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