ThermoWorks RTR-500NW/AW WIRELESS LAN OR GSM (CELLULAR) LOGGERS - Manual

RTR-500NW/AW Configuration Guide
Before You Start
Ver. 1.01
Take a few moments before you start to make the following simple checks. A few moments spent before you start installing your
system can save a lot of time later by avoiding some of the most common problems that users can encounter.
I) Administrator Rights
For installation of TandD software and drivers it is ABSOLUTELY NECESSARY that you have complete administrator rights.
Go to Control Panel > User Accounts and confirm that this is the case. If it is not, then stop right here and correct it.
II) Firewall Settings
The RTR-500NW/AW resides on your network independently from any PC, with its own IP address. In order for it to perform its
functions, however, the unit will have to have an unimpeded communication path to the FTP and Email servers that you specify in the
settings. This may also include unimpeded ACCESS TO THE INTERNET. Your network may have firewalls which block this
access so it will be necessary to attend to this early on in the setup process.
III) SPAM Filter Settings
If you are going to be sending warning monitoring emails be sure to set your SPAM filter not to block them.
IV) Other Help Sources
Note that RTR-500W for Windows has both a Help file and an
Operational Guide that contain tips for setup and troubleshooting
suggestions. As unusual as it may seem, TandD’s Help Files actually
are helpful. You can find a lot of useful information in them, so try
looking there if you are having problems.