Mouse versus keyboard, Online help, Backing up your data – SilentKnight 5660 Silent Knight Software Suite User Manual
Page 6: Technical support, How to reach us

5660 Silent Knight Software Suite
2
P/N 151240
connect directly to 5820XL and 5808 using an AB male USB cable.
Mouse Versus Keyboard
SKSS is designed to be used with a mouse. Using a mouse is the fastest and easiest
way to operate the software. However, a mouse is not a requirement; all operations can
be performed from the keyboard. See your Windows documentation for information on
navigating in a Windows environment.
Online Help
You can press the [F1] key when you have SKSS running to bring up the online help
system (not available during beta testing). The help screens describe each data entry
area on the view and explain how to select options.
Backing Up Your Data
Protect your valuable data by frequently backing up files using the backup tool of your
choice. Files with extensions.[Panel Type]Account, .[Panel Type]History and .[Panel
Type]Detector contain your data. For example, a file with the extension .5820Account
contains the account information on a 5820XL panel and a file with the extension
.5808History contains the history information from a 5808 panel. Back up these files
whenever you make changes. (See Table 1 on page 9 for more information about
types of files and extensions.).
Technical Support
Silent Knight provides 7/24 technical support from our Web site at
www.silentknight.com. Print installation and operations manuals, get answers to
frequently asked questions, download the latest software revisions, e-mail questions to
technical support are just a few of the things you can do on our Web site. Silent Knight
also offers free technical support.
How to Reach Us
Web site:
www.silentknight.com
Technical support:
Monday - Friday, 8:00 AM to 5:00 PM CST
800-446-6444