Philips DVD405AT98 - Manual (Page 42)

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Before Calling Service Personnel
Check the following guide for the possible cause of a problem before requesting service.
Symptoms and Correction
Symptom Cause Correction Page
No power • The power plug is disconnected. • Connect the power plug securely into the
wall outlet.
11,12
No picture • The TV is not set to receive DVD signal
output.
• Select the appropriate video input mode
on the TV so the picture from the DVD
video player appears on the TV screen.
15
• The video cable is not connected
securely.
• Connect the video cable securely into the
jacks.
11.12,
13,14
No sound • The equipment connected with the audio
cable is not set to receive DVD signal
output.
• Select the correct input mode of the audio
receiver so you can listen to the sound
from the DVD video player.
15
• The audio cable is not connected
securely.
• Connect the audio cable securely into the
jacks.
11.12,
13, 14
• The power of the equipment connected
with the audio cable is turned off.
• Turn on the equipment connected with the
audio cable.
-
• The setting of output sound type is not
correct.
• Set the audio setting correctly. 29, 31
The playback picture has
occasional distortion.
• The disc is dirty. • Eject the disc and clean it. 40
• It is in fast fonward or fast reverse
playback.
• Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
Brightness is unstable or noise is
noticeable on playback pictures. • The copy protection is in effect. • Connect the DVD video player directly to
the TV. Avoid connecting the DVD video
player to a VCR orTVA/CR combination.
11
The DVD video player does not
start playback. • No disc is inserted. • Insert a disc. (Check that the DVD, VCD,
or audio CD indicator in the DVD display
is lit.)
8
• An unplayable disc is inserted. • Insert a playable disc. (Check the disc
type and color system.)
40
• The disc is placed upside down. • Place the disc with the playback side
down (label facing up).
15
• The disc is not placed within the guide. • Place the disc correctly inside the guide in
the disc tray.
15
• The disc is dirty. • Clean the disc. 40
• The parental lock function is set. • Cancel the parental lock function or
change the parental lock level.
37,38
Buttons do not work. • Power supply fluctuations or other
abnormalities such as static electricity
may interrupt correct operations.
• Turn the power on or off with the POWER
button. Or, disconnect the power plug and
insert it into the wall outlet again.
The remote control does not work
properly.
• The remote control Is not pointed at the
remote sensor of the DVD video player.
• Point the remote control at the remote
sensor of the DVD video player.
10
• The remote control is too far from the
DVD video player.
• Operate the remote control within about
20 feet.
10
• The batteries in the remote control are
exhausted.
• Replace the batteries with new ones. 10