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Troubleshooting – Philips AQ 6549/00 User Manual

Page 9

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Troubleshooting

If a fault occurs, first check the points listed below before taking the unit for repair. If you are unable to

remedy a problem by following these suggestions, consult your dealer or service centre.

Warning

Under no circumstances should you try to repair the set yourself, as this would invalidate your guarantee.

Problem

Poor sound quality

- Cause

• Solution

No power

- Wrong battery polarity

• Insert batteries correctly

- Batteries exhausted

• Replace batteries

Hum when using mains adaptor_________________

- Adaptor used is not regulated type

• Use Philips SBC6650 or other standard regulated

3 V DC adaptor

No sound

Volume is not turned up

Turn up volume

Headphones is not connected

Connect headphones jack into headphones

socket

- Headphones plug not fully inserted

Insert plug fully

Unit does not react to operation of any button

- Electrostatic discharge

• Press RESET button using ballpoint pen (hole on

back of set)

Display is not working properly_________________

- Electrostatic discharge

Press RESET button using ballpoint pen (hole on

back of set)

No memory

Batteries are exhausted
Replace with new batteries, then re-program

settings

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