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Conditions, How to claim, The guarantee controller philips new zealand ltd – Philips AQ 6549/00 User Manual

Page 12: Guarantee and service for new zealand

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Guarantee and service for New Zealand

Thank-you for purchasing this quality Philips prod­

uct. Philips New Zealand Ltd guarantees this
product against defective components and faulty
workmanship for a period of 12 months. Any defect

in materials or workmanship occurring within 12

months from the date of purchase subject to the

following conditions will be rectified free of charge

by the retailer from whom this product was

purchased.

Conditions

1. The product must have been purchased in New

Zealand. As proof of purchase, retain the original
sales docket indicating the date of purchase.

2. The guarantee applies only to faults caused by

defective components, or faulty workmanship on
the part of the manufacturer.

3. The guarantee does not cover failures caused by

misuse, neglect, normal wear and tear, acciden­
tal breakage, use on the incorrect voltage, use

contrary to operating instructions, or unauthor­

ised modification to the product or repair by an
unauthorised technician.

4. Reasonable evidence (in the form of a sales

docket) must be supplied to indicate that the

product was purchased no more than 12 months

prior to the date of your claim.

5. In the event of a failure. Philips shall be under no

liability for any injury, or any loss or damage
caused to property or products other than the
product under guarantee.

This guarantee does not prejudice your rights under

common iaw and statute, and is in addition to the
normai responsibilities of the retailer and Philips.

How to claim

Should your Philips product fail within the guaran­
tee period, please return it to the retailer from

whom it was purchased. In most cases the retailer

will be able to satisfactorily repair or replace the

product.

However, should the retailer not be able to con­

clude the matter satisfactorily, or if you have other

difficulties claiming under this guarantee, please

contact

The Guarantee Controller
Philips New Zealand Ltd.

B P.O. Box 41.021, Auckland.
S (09) 84 94 160

fax (09) 84 97 858

83

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