Conditions, How to claim, The guarantee controller philips new zealand ltd – Philips AQ 6549/00 User Manual
Page 12: Guarantee and service for new zealand
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Guarantee and service for New Zealand
Thank-you for purchasing this quality Philips prod
uct. Philips New Zealand Ltd guarantees this
product against defective components and faulty
workmanship for a period of 12 months. Any defect
in materials or workmanship occurring within 12
months from the date of purchase subject to the
following conditions will be rectified free of charge
by the retailer from whom this product was
purchased.
Conditions
1. The product must have been purchased in New
Zealand. As proof of purchase, retain the original
sales docket indicating the date of purchase.
2. The guarantee applies only to faults caused by
defective components, or faulty workmanship on
the part of the manufacturer.
3. The guarantee does not cover failures caused by
misuse, neglect, normal wear and tear, acciden
tal breakage, use on the incorrect voltage, use
contrary to operating instructions, or unauthor
ised modification to the product or repair by an
unauthorised technician.
4. Reasonable evidence (in the form of a sales
docket) must be supplied to indicate that the
product was purchased no more than 12 months
prior to the date of your claim.
5. In the event of a failure. Philips shall be under no
liability for any injury, or any loss or damage
caused to property or products other than the
product under guarantee.
This guarantee does not prejudice your rights under
common iaw and statute, and is in addition to the
normai responsibilities of the retailer and Philips.
How to claim
Should your Philips product fail within the guaran
tee period, please return it to the retailer from
whom it was purchased. In most cases the retailer
will be able to satisfactorily repair or replace the
product.
However, should the retailer not be able to con
clude the matter satisfactorily, or if you have other
difficulties claiming under this guarantee, please
contact
The Guarantee Controller
Philips New Zealand Ltd.
B P.O. Box 41.021, Auckland.
S (09) 84 94 160
fax (09) 84 97 858
83