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Test 1: verify that the modem responds, Test 2: test calls from the modem to a telephone, Test 3: call from modem to modem – Comtrol RocketPort USB Serial or Modem Hub Driver Installation with Windows 98 User Manual

Page 24: Modem respond, Test calls, Call

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Troubleshooting

24

1.

Select Test Terminal from the Comtrol program group. The program window appears:

2.

Select Open Port from the Port menu. A list of possible COM port numbers appears.

3.

Select the COM port you want to test, for example, COM5.

Note: Make sure the loop button is off for the following tests. See the online help for more details.

Test 1: Verify that the modem responds
1.

Type atz. This should return an OK.

2.

Type at&v. This should display the modem configuration.

Test 2: Test calls from the modem to a telephone.
1.

Connect the modem to a phone line.

2.

Type atdtphonenumber (where the phonenumber is an ordinary telephone). The telephone should ring.

Test 3: Call from modem to modem.
1.

Type +++ath to hang up.

Note: Make sure that data sending is done before and after using the +++ command.

2.

Connect two modems to phone lines, open two Test Terminal sessions, and use one modem to call the
other. Send typed characters from one modem to the other.