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5 compaq utilities – Compaq V300 User Manual

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Troubleshooting

2-9

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: The Integrity Group Saved date: 10/26/00 11:45 AM

Part Number: 128679-006 File name: Ch02

2.5 Compaq Utilities

Compaq Utilities contain several functions that:

Determine if various computer devices are recognized by the
system and are operating properly

Provide information about the system once it is configured.

Compaq Utilities include the following programs:

Computer Setup

Compaq Diagnostics

To access Compaq Utilities:

1. Turn on or restart the computer by clicking Start!Shut

Down!Restart the computer.

2. Press

F10

when the blinking cursor appears in the upper-right

corner of the display.

3. Select a menu option.

Selecting Computer Setup or Compaq Diagnostics
for Windows

The computer features two system management utilities:

Computer Setup is a system information and configuration utility
that can be used even when your operating system is not working
or will not load. It includes custom settings that are not available in
Windows.

To configure a device in Windows NT 4.0, you must use Computer
Setup.

Compaq Diagnostics for Windows is a system information and
diagnostic utility that is used within the Windows operating
system. Use Compaq Diagnostics for Windows to test system
components and to display system information whenever possible.

To configure a device in Windows 95 or 98, use the operating system
itself. Windows 95 and 98 can be used to add and remove programs, and
provide Wizards to ensure proper device drivers are installed. Compaq
Diagnostics for Windows is NOT a configuration tool and might only
test devices that are properly configured by the operating system.

NOTE: It is not necessary to configure a device connected to a USB
connector on the computer or to an optional docking base.