Kenmore POWER-MATE 116.24614 - Manual (Page 19)

TROUBLESHOOTING
Review this table to find do-it-yourself solutions for minor performance problems. Any ser­
vice needed, other than those described in this owner’s manual, should be performed by
an authorized Sears Service Center.
WARNING
Electrical Shock Hazard
Disconnect electricai supply before servicing or cleaning the unit.
Failure to do so could result in electrical shock or personal injury.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION t
Cleaner won't start. 1. Unplugged at wait oullet.
2. Tripped circuit breaker.'btown fuse
at household service panel.
3. Loose hose electrical connections.
1. Pluginlitmly, pushOM'OFFswilchloON.
&
2. Reset circuit breaker or replace lose. p
3. Reconnect hose ends, (page 7).
g
Poor Job of dfrt
pick-up. 1. Fuji
Of
clogged dust bag.
2. Clogged airflovr passages.
3. Dirly lilters.
4. Wrong pile heighl setting.
5. Suction control is open.
6. Hoieinbose.
7. Worn Power-Mate*" agitator.
8. Worn or broken belt.
9. Dirty agitator or end caps,
to. Canislet hood open.
1. Change bag. (page 13).
^
2. Clear airilow passages, (page 13).
3. Change fillers, (page )4-15).
4. Adjust selling, {page 10}.
5. Adjust control, (page
11
).
6. Replace hose.
7. Change agitator, (page 18).
8 4 9. See BELT CHANGING AND AGITATOR
CLEANING, (pages 16-17).
10, Close and latch hood.
Cleaner starts but
cuts off. 1. Hose or hood electrical connections.
2 . Tipped overload ptoleclot in
Power-Mate*.
3. Tripped Biermal protector
in canister.
1. Check connections, reconnect hose ends, (page 7).
2. Remove any hems that may be caught
or jammed, then reset If cleaner starts
and sk^s again, clean agitator and end caps,
then reset, (pages 11,16-17).
3. Reset thermal prolector, (page 12).
Power-Mate^ will not
run when attached.
1. Pov/er-Mate® cortnections
unplugged.
2. Worn Of broken belt.
3. Otfly agitator or end caps.
4. Tripped overload protector in
Power-Mate"
5. SwitcJi not in CARPET position.
1. Plug in firmly, (page 6).
2 4 3. See BELT CHANGING AND AGITATOR
CLEANING, (pages 16-17).
4. Check agitator area for excessive tini
build-up or jamming. Clean agitator and
end caps, then reset, (pages 11,16-1/j.
5. Move switch lo CARPET position, (page 8).
Electronic Bag/Hose
Check Indicator activates. 1. Full or clogged dust bag.
2. Dirty litters.
3. Slacked airflow passage,
4. Certain attachment tools.
1. Change bag, (page 13).
2. Change filters, (page 14-15).
3. Clear blockage from airflow passage, (page 13).
4. This is normal. Ught should go off
when tool is removed.
Cleaner picks up moveable
rugs -or- Power-Mate*^
pushes too hard. 1. Wrong pile height setting.
2. Suclion too strong.
1. Adjust setting, (page 10).
2. Open suction controf, (page 11).
Ught won't work. 1. Burned out light bulb. 1. Change light bulb, (page 17).
Cord won't rewind. 1, Dirty power cord.
2. Cord Jammed, 1. Clean the power cord.
2. Pull out cord and rewind.
Cleaner leaves marks on carpet. 1. Wrong vacuuming pattern. 1. See VACUUMING TIPS, (page 9).
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