Kenmore 790.9911. - Manual (Page 38)

Before You Call
Solutions to Common Problems
OCCURRENCE POSSIBLE CAUSE/SOLUTION
ESEC displays “ - - “ message. The ESEC Control will display " - -" in the digital display windows indicating that the ESEC
has a “Lockout” condition. This condition is normal when using the oven lockout or Self-Clean
features. Wait for the Self-Clean cycle to completely finish or if using the Oven Lockout feature,
touch the STOP/CLEAR pad for 3 seconds to unlock the oven door.
Oven electronic control beeps and
displays “F1, F2, F3”, or “F9”. This oven is equipped with a state of the art electronic oven controller. Among the many
features is a full time oven circuit diagnostics system. The controller constantly monitors the
internal circuitry as well as several crucial oven circuits to insure they are all operating
correctly. If at any time one of these systems fails, the controller will immediately stop the
current operation and beep continuously (flashing an error code of “F1, F2, F3”, or “F9” in the
controller display window.
Electronic control has detected a fault condition. Touch STOP/CLEAR to clear the display and
stop the beeping. Reprogram oven. If fault remains, record fault number. Touch STOP/CLEAR
and call 1-800-4-MY-HOME® (See back cover).
ESEC displays “PF” message. ESEC control has detected a power failure. Touch any ON/OFF surface control pad to reset
and be sure to reset the clock with the correct time of day if necessary. If the PF displays again
repeat these steps.
ESEC displays “F5” or “F7”
message. The ESEC controi constantly monitors the internal circuitry as weii as several circuits to insure
they are ail operating correctly. If at any time one of these systems fails, the ESEC will
immediately stop the current operation and flash an error code of “F5” or “F7" in the digital
display windows. If any of these error messages remain or reappear in the display, call 1-800-4-
MY-HOME® (See back cover).
Oven control beeps when you try
to enter times or temperatures
The oven control will only accept correct responses and/or the minimum number of allowable
entries for the appropriate feature. The oven control is designed to prevent accidental entries.
Review the instructions in this Use & Care Guide for the feature you are trying to use. Also
review the minimum and maximum temperature entries for the feature you are trying to set on
page 16 in this Use & Care Guide.
Poor baking results. Many factors affect baking results. Make sure the proper rack position is being used. Make
sure the range is level. Center food in the oven and space pans to allow air to circulate. Allow
the oven to preheat to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time, if you feel the oven is cooking too hot or
cool, see “Adjusting the Oven Temperature” section in this Use & Care Guide.
Self'Cleaning cycle does not work. Controls are not set properly. Follow instructions in the "Self-Cleaning” section.
Self-cleaning cycle was interrupted. Stop time must be set for 2, 3, or 4 hours past the start
time. Follow steps in "Stopping or Interrupting a Self-Clean Cycle" in the "Self-Cleaning" section.
Soil is not completely removed. Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are
not in the Seif-Cleaning area, but get hot enough to burn on food residue. Clean these areas
before starting the Self-Clean cycle. Burned-on residue may be cleaned with a stiff nylon brush
and water or a nylon scrubber. Be careful not to damage the oven gasket.
Excessive spill overs in oven. Set Self-Clean cycle for a longer cleaning time.
Excessive smoking from oven
vent.
Excessive spill overs in oven, especially for pie spill overs or large amounts of grease on the
oven bottom. Wipe up excessive spill overs before starting the Self-Clean cycle. If flames or
excessive smoke are present, stop the Self-Clean cycle and follow the steps under "Stopping
or Interrupting the Seif-Ciean Cycie" in the “Self-Cleaning” section.
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