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7 when the paper cover cannot be opened – CITIZEN S4000DCM User Manual

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4.7 When the Paper Cover Cannot Be Opened

If the cutter blade remains protruded due to paper jam or for any abnormality,
opening the paper cover may be disabled. In this case, do not open the paper
cover forcibly. Insert a Phillips screwdriver (size #1) into the cutter lock releasing
feed hole and turn it in the direction of arrow (clockwise).

When you find that both ends
of the blade reached the lowest
p o s i t i o n , s t o p t u r n i n g t h e
screwdriver. Open the cover
and follow the procedure of
removing jam or other cause of
trouble.

Cutter lock
releasing feed hole

Phillips screwdriver

Lighting and blinking status of each error including the above is shown below.

Status

POWER LED

ERROR LED

Buzzer

Paper-end

Lights

Lights

Paper near-end

Lights

Lights

Printer cover open

Lights

Lights

Printer cover open

Lights

error *1

Cutter lock error

Lights

Head overheat error

Lights

Paper jam error

Lights

Memory check error

Lights

Low voltage error

Lights

High voltage error or

Lights

Power switch operation error

Macro execution

Lights

wait *2

Black Mark detection

OFF

error

Waiting for paper

OFF

(label) cutting*L, *M

Paper (label)

OFF

detection error*L, *M

*1: When the printer is printing.
*2: The ERROR LED may blink even in the execution of macro function.

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