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6 interface troubleshooting – Citizen Systems CLP-6401 User Manual

Page 58

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4.6 Interface Troubleshooting

Problem

Cause and remedy

Printer doesn't
print.

The following are the probable causes:

Print disordered.

Error message is
displayed and
printer doesn't
print.

・ Interface cable is not

properly connected.

・ Interface cable is not the

standard type.

・ Communication

parameter setting is not
correct.

® Check that the interface cable

is connected properly.

® Replace

it.

® Set the system maintenance

mode from the control panel and
check/correct the communication
parameter value.