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3 paper feed troubleshooting – Citizen Systems CLP-6401 User Manual

Page 54

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4.3 Paper Feed Troubleshooting

Problem

Cause and remedy

Paper doesn't
feed.

・ Wrong paper path.

・ Mechanism head is open.

® Use correct path.

® Close the mechanism head.

Paper skew.

・ Paper end is not in

contact with the paper
guide.

・ Roll guide is not in

contact with the roll
paper.

・ Head pressure is not

correct.

® Slightly push the paper guide

against the paper end.

® Slightly push the roll guide

against the roll paper.

® Adjust it with the offset adjustment

screw according to the paper
width.

Paper doesn't
align with the print
position.

・ Setting mode is not

correct.

・ Paper gap (black line)

sensor adjustment failure.

・ Transfer data is abnormal.

® Check whether the setting mode

is for paper gap or black line
sensor and if it is not, change it as
necessary.

® Adjust the voltage of the paper

gap and black line sensor from
the voltage setting in the system
maintenance mode.

® If the contents of the transfer data

are incorrect, set them properly
again.