If you need assistance or service – Whirlpool FGS385B User Manual
Page 29
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IF YOU NEED ASSISTANCE OR SERVICE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Burner fails to
light
The power cord is not
plugged into a live circuit with
proper voltage.
Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
A household fuse has blown
or a circuit breaker has
tripped.
Replace household fuse or reset
circuit breaker. In case of prolonged
power failure, manually light burners.
(See page 8.)
Burner ports are clogged.
Clean with a straight pin. (See pages
24 and 26.)
Burner flames
are uneven
Burner ports are clogged.
Clean with a straight pin. (See pages
24 and 26.) If this fails, call an autho
rized Roper service technician for
service.
Burner flames
lift off ports, are
yellow, or are
noisy when
turned off
Air/gas mixture is incorrect.
Contact an authorized Roper service
technician to check air/gas mixture.
Burner makes
popping noise
when on
Burner is wet from washing.
Let dry.
Control knob(s)
will not turn
You are not pushing in before
turning.
Push control knob(s) in before turning
to a setting.
Self-Cleaning
cycle will not
operate
The Oven Selector and Oven
Temperature Control are not
set to CLEAN.
Set both the Oven Selector and Oven
Temperature Control to CLEAN.
The range clock does not
show the correct time of day.
Reset clock to show the correct time
of day. (See page 11.)
The Lock Lever is not in the
CLEAN position - all the way
to the right.
Move Lock Lever all the way to the
right.
The Start Time Knob does
not show the correct time of
day or the knob is not all the
way out.
Reset the Start Time Knob to show
the correct time of day. Pull knob out
all the way.
The Stop Time Knob is not set
ahead to the time you want the
Self-Cleaning cycle to stop.
See Step 3 in “Setting the controls”
on page 21 for proper setting instruc
tions.
continued on next page
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