If you need assistance or service, Before calling for assistance – Whirlpool 9400 User Manual

Page 27

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I F Y O U N E E D A S S I S T A N C E O R S E R V I C E

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. When calling our Ck>n-
sumer Assistance Center for help or calling for service, please provide a detailed description
of the problem, your appliance's complete model and serial numbers arxf the purchase date.
(See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance ...

Please check the chart below for problems you can fix. It could save you the cost

of a service call.

PROBLEM

CHECK THE FOLLOWING

Dishwasher does not
run or stops during a

cycle

Is the door tightly closed and securely latched?

Has the cycle been set correctly? See page 6.

Has a household fuse or circuit breaker blown or tripped?

Is the delay feature on?

If the motor has stopped because of an overload, it will auto
matically reset itself within a few minutes. If the motor does not

start, call for service.

Is the water supply turned on?

Is the dishwasher wired into a live circuit with the proper

voltage?

Dishwasher seems to
run too long

The dishwasher will run longer while heating the water. This is

normal for lower incoming water temperatures. See page 13.

Dishwasher will not fill

Is overfill protector stuck in “up" position? Overfill protector
should move up and down freely. Press down to release.

Water remains in
dishwasher

Wait for the cycle to finish. A small amount of water remaining

is riormal.

Check the drain air gap (if installed). If it is clogged follow the
manufacturer's cleaning instruction.

Detergent remains in

covered section of
dispenser

Has the cycle completed?

Is the detergent fresh and dry without lumps?

Is the bottom rack in backwards? The rack bumpers should

face the door.

Dishes are not as dry
as you expected

Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 12.

Do not use Air Dry option on the next toad. See page 13.

Grinding, grating,
crunching or buzzing
sounds

Has a hard object entered the POWER CLEAN™ nrodule?
The sound should stop when the object is ground up.

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