Cadillac 2010 DTS - Manual (Page 459)

Give only the necessary information to police and other
parties involved in the crash.
For emergency towing see Roadside Service on
page 8-7
Gather the following information:
• Driver’s name, address, phone number
• Driver’s license number
• Owner’s name, address, phone number
• Vehicle license plate
• Vehicle make, model and model year
• Vehicle Identification Number (VIN)
• Insurance company and policy number
• General description of the damage to the other
vehicle
Choose a reputable repair facility that uses quality
replacement parts. See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What Will You See After
an Airbag Inflates? on page 2-66.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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