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Customer relations, Service request, Connecteddrive – BMW 2012 X6M User Manual

Page 240

background image

2.

"BMW Online"

3.

If necessary, "OK".

The BMW Online home page is displayed.

Operating BMW Online

To start a search:

Turn the controller to highlight an element.

Press the controller to display an element.

Opening the start page

1.

Open "Options".

2.

"Display start page"

Loading a new page

1.

Open "Options".

2.

"Reload"

Cancel

1.

Open "Options".

2.

"Cancel loading"

Customer Relations

At a glance

Contact Customer Relations for information on
all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist

or TeleService

1.

"BMW Assist" or "ConnectedDrive"

2.

"Customer Relations"

The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations.

Vehicle equipped with BMW Assist or

TeleService

1.

"BMW Assist" or "ConnectedDrive"

2.

"Customer Relations"

3.

"Start service"

Service Request*

At a glance

Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.

Starting a Service Request

1.

"BMW Assist" or "ConnectedDrive"

2.

"Service Request"

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ConnectedDrive

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