beautypg.com

Redialing, Placing calls on hold, Using call waiting – AltiGen MAXCS 7.0 MaxCommunicator User Manual

Page 33: Placing calls on hold using call waiting

background image

MaxCommunicator Manual 27

Handling Calls

Redialing

To redial the last number called, click the Redial button. If the
Redial button is not on your MaxCommunicator screen, you can
display it by right-clicking on a command button, choosing
Customize Toolbar Buttons, and adding Redial to your
Customize Bar list. Click OK.

Placing Calls on Hold

During a phone call, either click the word Connected in the call’s
State cell or click the Hold button in the MaxCommunicator
toolbar. The state of the call is changed from connected to a hold
state and you will hear the dial tone.

Click Hold in the call’s State cell to release the hold and reconnect
the call.

Note: When a call is put on hold automatically by the system (to

queue), the system will ring you after two minutes if the
call is still on hold.

Using Call Waiting

During a call, you may receive another incoming call. To answer
the call, click ringing in the new call’s State cell. The call to which
you were connected goes to the hold state.

Click Ringing
to answer
second call