BUCHI SpeedExtractor E-916 - Manual (Page 32)

8 Troubleshooting
32 SpeedExtractor Record 1.0 Operation Manual, Version A
8 Troubleshooting
This section contains a list of frequently asked questions. Here you can find typical problems that
might occur during operation, whereby this list does not claim to be exhaustive.
8.1 FAQ
Is it possible to change any data in a stored record? 1.
No, to avoid record manipulation this functionality is not available.
How many SpeedExtractor devices can be managed at the same time? 2.
Due to technical limitations, only one device can be managed at a time.
The software does not record any data! What is wrong with it? 3.
Check the program status indication icon. Make sure the SpeedExtractor is connected
to the PC (see also section 5).
Why does the software forget its Working Directory path after a restart, when it is set in the Method 4.
Handling view?
The Method Handling view only allows temporarily change of the path. To change
the path permanently, it must be changed in the Configuration view.
The liquid level in the Status view does not correspond with the real liquid level– why? 5.
The liquid containers are dummy icons. Thus, these icons can not show the real liquid level.
I can not remember the functions behind the buttons. Where can I get these information easily? 6.
To get a short description of items in a view, hold the mouse pointer over a button for a
second. This will work for most program elements.
How can I delete reports? 7.
Use the Windows Explorer and choose your local ‚Working directory‘ path for the extraction
reports. It can be found at the ‚Configuration‘ view (see section 6.5).
Methods with new solvents, created on computer have been transferred to the SpeedExtractor 8.
successfully. But at the SpeedExtractor, the new solvent does not show up in the solvent list– why?
Due to technical limitations, solvents programmed on computer are not added to the Speed-
Extractors internal solvent list. They must be created at the SpeedExtractor directly, to be
available.
9. The device is connected to the computer. Why is it not possible to select and transfer methods to,
or from the SpeedExtractor?
Methods transfer is only possible when no extraction is beeing executed. Check, whether an
extraction is running first.