Brookfield DV2T Extra Viscometer User Manual
Page 93
Brookfield Engineering Labs., Inc.
Page 93
Manual No. M13-167-B0614
Appendix O - Warranty Repair and Service
Brookfield Viscometers are guaranteed for one year from date of purchase against defects in
materials and workmanship. They are certified against primary viscosity standards traceable
to the National Institute of Standards and Technology (N.I.S.T.). The Viscometer must be
returned to Brookfield Engineering Laboratories, Inc. or to the Brookfield dealer from whom it
was purchased for a warranty evaluation. Transportation is at the purchaser’s expense. The
Viscometer should be shipped in its carrying case together with all spindles originally provided
with the instrument. If returning to Brookfield, please contact us for a return authorization
number prior to shipping.
All Brookfield DV2T Viscometers are supplied from the factory with a Calibration Seal (located
on the back of the viscometer). The warranty stated above will be voided if the Calibration
Seal has been damaged. Only Brookfield or our authorized servicing dealer may break the
Calibration Seal for purposes of instrument repair or recalibration.
For a copy of the Repair Return Form, go to the Brookfield website,
www.brookfieldengineering.com
For repair or service in the United States return to:
Brookfield Engineering Laboratories, Inc.
11 Commerce Boulevard
Middleboro, MA 02346 U.S.A.
Telephone: (508) 946-6200 FAX: (508) 946-6262
www.brookfieldengineering.com
For repair or service outside the United States, consult Brookfield Engineering Laboratories,
Inc. or the dealer from whom you purchased the instrument.
For repair or service in the United Kingdom return to:
Brookfield Viscometers Limited
Brookfield Technical Centre
Stadium Way
Harlow, Essex CM19 5GX, England
Telephone: (44) 1279/451774 FAX: (44) 1279/451775
www
.brookfield.co.uk
For repair or service in
Germany
return to:
Brookfield Engineering Laboratories Vertriebs GmbH
Hauptstrasse 18
D-73547 Lorch, Germany
Telephone: (49) 7172/927100 FAX: (49) 7172/927105
www.brookfield-gmbh.de
For repair or service in
China
return to:
Guangzhou Brookfield Viscometers and Texture Instruments Service Company Ltd.
Suite 905, South Tower, Xindacheng Plaza
193 Guangzhou Da Dao Bei, Yuexiu District
Guangzhou, 510075 P. R. China
Telephone: (86) 20/3760-0548 FAX: (86) 20/3760-0548
www.brookfield.com.cn
On-site service at your facility is also available from Brookfield. Please contact our Service
Department in the United States, United Kingdom, Germany or China for details.