Wilbur Curtis TCC3S - Manual (Page 9)

9
SYMPTOM POSSIBLE CAUSE SOLUTION
TROUBLESHOOTING GUIDE
Difficulty priming the TCCS
tea dispenser.
Adjusting rod on mixing valve
is turned in too far.
Open up the valve 1/4 turn
counter clockwise.
Tea does not dispense from
faucet.
Water line is turned off. Turn on the water line valve.
Only water flows from the
faucet, no tea.
1. Tea concentrate BIB is out
of product.
2. The tea BIB line is kinked.
3. The tea BIB line is
clogged.
4. The check valve in the tea
concentrate line may be
stuck closed.
5. The adjustment screw may
be turned in or closed.
1. Replace the tea concen-
trate BIB.
2. Trace the tea line and
straighten out kinked hose.
3. Blow out hose to clean
blockage or replace with a
new hose.
4. Loosen the clamps and
remove the check valve.
Clean or replace it.
5. Open the mixing valve to
resume product flow.
Faucet is dripping constantly. 1. The faucet seat cup may
have solid particles that
are keeping the faucet
from sealing.
2. There may be a tear or cut
in the seat cup.
3. Water pressure may be
too high.
1. Disassemble and clean
the seat cup (see cleaning
section).
2. Replace the seat cup.
3. Call CURTIS CARE for
instructions on adjusting
the water regulator.
Finished tea is weak. 1. The mixing valve is out of
adjustment.
2. The product check valve
may be stuck.
1. Open the mixing valve to
increase tea concentrate
flow.
2. Remove and clean the
check valve. Make sure
check valve is installed
with correct flow direction.