Compaq PRESARIO 6000 User Manual

Page 53

Getting Started

5–17

Finding Help & Support

Memory

Symptom

Problem

Solution

Insufficient memory message
is displayed.

All memory in the computer is
being used by open
programs, and memory is
needed for a desired task.

1. Press the Help ? button.
2. Select Adjust your

startup resources to
improve
performance or
Improve your hard
drive performance.

3. Follow the onscreen

instructions.

Optical Mouse

Symptom

Problem

Solution

Mouse does not work after
installation or is not detected.

Mouse is not connected
properly.

Try unplugging, then
reconnecting the mouse
cable to your computer. The
mouse cable goes into the
computer’s PS/2 port.

Mouse does not track cursor
well.

The optical sensor uses the
pattern of the surface to track
the position of the cursor.
Reflective surfaces, grooved
surfaced, glass, or other
see-through surfaces inhibit
the ability of the sensor to
track the cursor.

Place the mouse on a
mousepad or white sheet of
paper.