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Compaq PRESARIO 6000 User Manual

Page 45

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Getting Started

5–9

Finding Help & Support

Diskette drive cannot read a
diskette.

Diskette drive has failed.

Press the Help

G button on

the keyboard to access the
Compaq Help & Support
Center or refer to the
Warranty and Support Guide
for details.

Diskette is not formatted.

To format the diskette:

1. On the Windows

desktop, click Start then
click My Computer.

2. Right-click on the

3½ Floppy (A:) icon.

3. Select Format from the

pop-up menu.

4. Select the desired options

and click Start to begin
formatting the diskette.

Drive not found.

Internal cable is loose.

Press the Help

G button on

the keyboard to access the
Compaq Help & Support
Center or refer to the
Warranty and Support Guide
for details.

Diskette Drive (Continued)

Symptom

Problem

Solution