Rice Lake MA37 Sartorius Moisture Analyzer User Manual
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Error Messages
Operating Instructions Moisture Analyzer MA37
Calibration/Adjustment Error Messages
“Weight is too low .”
When a weight that is too light is placed during
external calibration .
“Weight is too high .”
When a weight that is too heavy is placed during
external calibration .
“Not able to save cal . data .” When the memory is full .
Information about Analyzer Maintenance
“Maintenance interval
expired .”
When the maintenance date set by the Sartorius
Service Center has been exceeded .
USB Device Error Message
“The attached USB device is
not supported .”
When a USB device (printer) that is not permitted by
Sartorius has been connected .
Problems
Problem/Meaning
Remedy
Selected temperature is too high and the
sample is oxidized;
sample is boiling or burning and the
splashes are continuously changing the
weight .
– Reduce drying temperature
– Lay glass-fiber filter onto the sample
– Reduce the sample quantity or apply
the sample more evenly
– Select a semi-automatic switch-off
criterion or select timer mode
Measurement time too long
– Increase temperature
– Reduce sample quantity
– Preheat the analyzer by running a
drying process for 2 or 3 minutes
with an empty sample pan, for
example
Sample loses weight before it is analyzed
– Remove the sample pan and apply
the sample outside the analyzer
Sample is liquid or pasty
– Use glass fiber filter
Sample has only a low moisture content
– Increase sample quantity
Insufficient heating output
– Clean temperature sensor
Place of installation unstable
(vibrations, etc .)
– Set up the scale in another area