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Warranty services – Losi LOSB0105BD User Manual

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Age Recommendation

14 years or over. This is not a toy. This product is not intended
for use by children without direct adult supervision.

Warranty Period

Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties
that the Products purchased (the "Product") will be free from
defects in materials and workmanship at the date of purchase by
the Purchaser.

Limited Warranty

Horizon reserves the right to change or modify this warranty
without notice and disclaims all other warranties, express or
implied.

(a) This warranty is limited to the original Purchaser
(“Purchaser”) and is not transferable. REPAIR OR REPLACE-
MENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE PURCHASER. This warranty
covers only those Products purchased from an authorized
Horizon dealer. Third party transactions are not covered by this
warranty. Proof of purchase is required for all warranty claims.

(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRE-
SENTATION, EXPRESS OR IMPLIED, ABOUT NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE REQUIRE-
MENTS OF THE PURCHASER’S INTENDED USE.

(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall
be that Horizon will, at its option, (i) repair or (ii) replace, any
Product determined by Horizon to be defective. In the event of a
defect, these are the Purchaser’s exclusive remedies. Horizon
reserves the right to inspect any and all equipment involved in a
warranty claim. Repair or replacement decisions are at the sole
discretion of Horizon. This warranty does not cover cosmetic
damage or damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or modification of or to any part of
the Product. This warranty does not cover damage due to
improper installation, operation, maintenance, or attempted
repair by anyone other than Horizon. Return of any Product by
Purchaser must be approved in writing by Horizon before
shipment.

Damage Limits

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CON-
NECTED WITH THE PRODUCT, WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR
STRICT LIABILITY. Further, in no event shall the liability of Horizon
exceed the individual price of the Product on which liability is
asserted. As Horizon has no control over use, setup, final
assembly, modification or misuse, no liability shall be assumed
nor accepted for any resulting damage or injury. By the act of
use, setup or assembly, the user accepts all resulting liability.

Warranty and Repair Policy

Warranty and Repair Policy (CONT’D)

If you as the Purchaser or user are not prepared to accept the
liability associated with the use of this Product, you are advised
to return this Product immediately in new and unused condition
to the place of purchase.

Law: These Terms are governed by Illinois law (without regard to
conflict of law principals).

WARRANTY SERVICES

Questions, Assistance, and Repairs

Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly.
This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance. For
questions or assistance, please direct your email to
[email protected], or call 877.504.0233 toll
free to speak to a Product Support representative. You may also
find information on our website at www.horizonhobby.com.

Inspection or Repairs

If this Product needs to be inspected or repaired, please use the
Horizon Online Repair Request submission process found on
our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be
included, but are not designed to withstand the rigors of shipping
without additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels, as Horizon
is not responsible for merchandise until it arrives and is accepted
at our facility. An Online Repair Request is available at
www.horizonhobby.com http://www.horizonhobby.com under the
Repairs tab. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with
instructions for submitting your product for repair. When calling
Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be
reached during business hours. When sending product into
Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your
original sales receipt must be included for warranty consider-
ation. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.

Notice: Do not ship batteries to Horizon. If you have any issue
with a battery, please contact the appropriate Horizon Product
Support office.

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