Environmental Water Systems RU Series - Manual (Page 37)

EWS, Inc. / Environmental Water Systems 4.2-37
www.EWSWATER.com office: 702-256-8182 (m-f; 8:30-4:30, pst) fax: 702-256-3744 [email protected]
Keep a record of the purchase receipt and/or installation receipt. Purchaser is required fill out warranty registration form(s)
on applicable product(s) and register all product by either on-line @ www.ewswater.com, telephone, postal delivery, fax, e-
mail (either [email protected] or information provided to [email protected]). Failure to do so voids
the warranty. EWS, Inc. does not sell, show or make available any information on any consumer in our database. This
database is to ensure, if needed, proper warranty service, and good customer service for years to come. Please see our
privacy policy published in our website at www.ewswater.com.
Know Your Water:
• If on a municipal system, large or small, it is your right as a consumer to have access to the most recent test results and
to expect adherence to federal guidelines, as well as any state or local requirements. Any problems should be reported to
the appropriate agencies. Please acquire those municipal test results to become an informed consumer.
• If on an individual well, have your water completely and independently tested. Local code may require a simple test for
coliform bacteria to approve a well, however you may be unaware of potential problems for you and/or your home. A local
water salesman is looking to close a sale and is going to test for hardness minerals and a few simple and obvious issues,
which may or may not be contamination problems. Their solution is almost always the same and yet may provide no
resolution to any true problems. Obtain our “Guide for the Private Well Owner” on our website; www.ewswater.com (under
Service Guides). Review our section on well water testing and applications in our complete catalog with your local
distributor, dealer, or our representative or visit our website.
• WARNING:
Some restrictions apply to the use of softeners. Contact your local municipal water district or Gov't Agency. Brine
discharge is already restricted on, or may be a problem for, septic applications and waste water treatment facilities. Since
some states have already restricted softeners to metered valves to prevent excessive brine discharge, EWS, Inc. only
provides metered valving in its line of softeners.
Restrictions may also apply to hot-side only, salt-exchange tanks or services, or an outright ban. Local water dealers and
other organizations do not inform consumers of these issues and believe these rules are unenforcable. The consumer is
ultimately responsible.
Softeners may also provide warranty issues with pools and spas, certain other products and finishes. Softened water
should not be used for drinking, cooking, pets or plants and is usually bypassed or “looped away” from the cold side of the
kitchen sink. Reverse osmosis, which also has its drawbacks and issues with other products and materials, may be used
to remove the salt from the water that the softener put in at the kitchen sink, yet may be misapplied for the actual local
water conditions.
Any problems of water quality, or the fitness of any EWS, Inc. product that is associated with any mechanical, construc-
tion, application, installation, and/or environmental issue(s) (ie: flow rates, line pressure, piping materials, broken supply
lines, changing water conditions; well or municipal water quality, et. al.), known or unknown, of the home or facility will not
be considered by EWS, Inc. until such issue(s) have been resolved.
Responsibility for the proper product and/or plumbing specification, application and/or installation of any device manufac-
tured by EWS, Inc. lies with the consumer, their builder contractor, plumbing sub-contractor and any other installer of
choice. Items do not specify and/or install themselves. EWS, Inc. has provided many sources to acquire information on
the proper application of systems and their installation prior to any purchase. EWS, Inc. manufactures a complete product
line of point of use water filtration systems and point of entry filtration, softening and/or conditioning systems and/or
appliances. EWS, Inc. and the distributors of EWS, Inc. will stand behind the warranties of materials and workmanship.
However, EWS, Inc. and the distributors of EWS, Inc. and the Environmental Water Systems Product Line do not bear any
responsibility for improper applications of product and/or improper installation. It is for this reason that EWS, Inc. provides
complete information on all product for your understanding, specification, application and selection, and proper plumbing
application and installation.
To obtain warranty service support, contact your local dealer or contractor from whom you obtained the product or contact
EWS, Inc., Customer Service, via phone, fax, or email.
Limited Warranty - Original Purchaser’s Responsibility