Sony KV-9PT60 - Manual (Page 27)

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Troubleshooting
If trying the remedies below, the problem is not corrected, contact your
nearest Sony dealer.
Problem Adjustment
Poor or no picture
(screen lit), good
sound • Adjust PICTURE in the VIDEO menu.
• Adjust BRIGHT in the VIDEO menu.
• Check antenna/cable connections.
No picture (screen not
lit), no sound • Make sure the power cord is connected securely.
• Check to see if the TV/VIDEO setting is correct. When
watching TV, set to TV, and when watching video tapes,
set to VIDEO or the channel you use for watching \ ideo.
• Try another channel. It could be station trouble.
No color • Adjust COLOR in the VIDEO menu.
• Black and white programs cannot be seen in color.
Only snow and noise
appear on the screen • Check the CABLE setting in the SET UP menu.
• Check the antenna/cable connection.
• Make sure the channel is broadcasting programs.
Dotted lines or stripes • Adjust the antenna.
• Move the TV away from noise sources such as cars, neon
signs, and hair-dryers.
Double images or
ghosts • Use a highly directional outdoor antenna or a cable T\'
cable (when the problem is caused by reflections from
nearby mountains or tall buildings).
The picture is distorted
(DC operation) • When the car battery voltage drops too low, the picture
may be distorted. Use the TV with the engine running.
Cannot operate menu > The mertti disappears automatically when 90 seconds
elapse after you press a button.
• If the menu items appear in black, the TV is set to video
input and you cannot operate the menu. Press TV/
VIDEO until a channel number appears.
The remote
commander does not
operate
The TV needs to be
cleaned.
I Insert the batteries in the remote commander ivith the
correct polarity.
I Replace the batteries with new ones if they are weak.
• If there is a fluorescent light close to the TV, mo\ e it at
least 3-4 feet away fnrm the TV.
' Clean the TV with a soft dry cloth. Ne\’er use strong
solvents such as thinner or benzine, which might
damage the finish of the cabinet.
Additional Information 27EN