Sony SPP-M920 - Manual (Page 34)

Troubleshooting
If vou've experienced any of the following difficulties while using your
phone, use this troubleshooting chart to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Symptom Remedy
You hear one beep when you
press (TALK). • The handset battery is low on power. Replace the
handset on the base phone for 8 hours.
• Move the handset closer to the base phone.
You hear no dial tone.
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15
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the batterv Is fully charged (pages 12 to
13).
2 The telephone always connects
^ with the wrong number or
doesn't connect at all, even
though the number vou dial is
correct.
• Make sure the number you last dialed (including the
tone and pause digits, if used) is fewer than 20 digits.
• Make sure the dialing mode is set correctly (page 11).
The phone doesn't redial
correctly. • Make sure the last dialed number is really the one you
want to dial.
The handset doesn't ring.
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• The battery may be weak. Charge the battery for more
than 8 hours (pages 12 to 13).
• Make sure you set up the base phone correctly (pages
8 to 10).
• Move the hand.set closer to the base phone.
• While you're storing speed dialing, you can't receive
any calls.
• Make sure the handset ringer is activated (page 18).
You hear interference during
conversation.
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• Make sure the handset antenna is fully extended.
• Move the handset closer to the base phone.
• Place the base phone away from noise sources (page
8).
• Raise the antenna of the base phone vertically.
c
^ You hear a series of beeps
during conversation.
• Out-of-range alarm. Move the handset closer to the
base phone within 30 seconds.
You hear a beep when you
activate the handset. • It is a battery low alarm. Charge the battery for more
than 8 hours (pages 12 to 13).
*8 c speed dialing is incorrect.
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un ^
• Store a correct number (page 19).
_ The handset doesn't ring when
o you use the intercom from the
ÿ base phone.
Ç
• The battery may be weak. Charge the battery for more
than 8 hours (pages 12 to 13).
• Place the base phone away from noise sources (page
8).
34™ I Additional Information