Dell Dimension 4550 - Manual (Page 54)

54 Solving Problems
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Scanner Problems
HINT: Dell does not
cover the scanner’s
warranty. If you need
technical assistance for
your scanner, call the
scanner’s manufacturer.
See the scanner
documentation for the
correct phone number.
C HE C K T H E S C A NN E R D O C UM E NT A T I O N — See the scanner
documentation for setup and troubleshooting information.
U N LO C K THE S C A N N E R — Ensure that your scanner is unlocked if it has a
locking tab or button.
R E S T AR T T H E C O MP U T E R A ND T R Y THE S C A N N E R A G AI N
C HE C K T H E C A B L E C O N NE C T IO N S —
• If your scanner has a power cable, ensure that the power cable is firmly
connected to a working electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the
scanner.
V E R IF Y T H A T THE S C A N N E R I S RE C O G NI Z E D B Y M IC R O SO FT ®
W I ND O W S ® —
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click Scanners and Cameras. If your scanner is listed, Windows recognizes
the scanner.
R E I NS T AL L THE S C A N N E R D R IV E R — See the scanner documentation for
instructions.