Scanner problems – Dell Inspiron 630m User Manual
Page 93

Solving Problems
93
E
NSURE
THAT
THE
PRINTER
IS
TURNED
ON
C
HECK
THE
PRINTER
CABLE
CONNECTIONS
—
•
See the printer documentation for cable connection information.
•
Ensure that the printer cables are securely connected to the printer and the computer.
T
EST
THE
ELECTRICAL
OUTLET
—
Ensure that the electrical outlet is working by testing it with
another device, such as a lamp.
V
ERIFY
THAT
THE
PRINTER
IS
RECOGNIZED
BY
W
INDOWS
—
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the
following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to
the following port(s): setting is USB.
R
EINSTALL
THE
PRINTER
DRIVER
—
See the printer documentation for instructions
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s manufacturer.
C
HECK
THE
PRINTER
DOCUMENTATION
—
See the printer documentation for setup and
troubleshooting information.
C
HECK
THE
SCANNER
DOCUMENTATION
—
See the scanner documentation for setup and
troubleshooting information.
U
NLOCK
THE
SCANNER
—
Ensure that your scanner is unlocked if it has a locking tab or button.
R
ESTART
THE
COMPUTER
AND
TRY
THE
SCANNER
AGAIN
C
HECK
THE
CABLE
CONNECTIONS
—
•
See the scanner documentation for cable connection information.
•
Ensure that the scanner cables are securely connected to the scanner and the computer.
V
ERIFY
THAT
THE
SCANNER
IS
RECOGNIZED
BY
M
ICROSOFT
W
INDOWS
—
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R
EINSTALL
THE
SCANNER
DRIVER
—
See the scanner documentation for instructions.
book.book Page 93 Friday, October 21, 2005 3:53 PM