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Autotech service, Automated order-status service – Dell Vostro A90 (Late 2008) User Manual

Page 51

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Getting Help

51

Dell Support e-mail addresses:

[email protected]

[email protected]

[email protected] (Brazil)

[email protected] (Latin America and
Caribbean countries only)

[email protected] (Asian/Pacific
countries only)

Dell Marketing and Sales e-mail addresses:

[email protected] (Asian/Pacific
countries only)

[email protected] (Canada only)

Anonymous file transfer protocol (FTP):

ftp.dell.com – log in as user anonymous,
and use your e-mail address as your
password

AutoTech Service

Dell's automated support service—AutoTech—
provides recorded answers to the questions most
frequently asked by Dell customers about their
laptop and desktop computers.

When you call AutoTech, use your touch-tone
telephone to select the subjects that correspond to
your questions. For the telephone number to call for
your region, see "Contacting Dell" on page 54.

Automated Order-Status Service

To check on the status of any Dell products that you
have ordered, you can go to support.dell.com, or
you can call the automated order-status service. A
recording prompts you for the information needed
to locate and report on your order. For the
telephone number to call for your region, see
"Contacting Dell" on page 54.

book.book Page 51 Tuesday, August 26, 2008 11:02 AM