Dell Inspiron 1521 (Mid 2007) - Manual (Page 110)

110
Troubleshooting
Problems writing to a CD-RW or DVD+/-RW drive
C LOSE OTHER PROGRAMS — CD-RW and DVD+/-RW drives must receive a
steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.
T URN OFF S LEEP STATE IN W INDOWS BEFORE WRITING TO A C D / D V D DISC —
See "Using the Sleep Power State" on page 51 for information on Sleep state.
C HANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your CD
or DVD creation software.
The drive tray cannot eject
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front
of the drive, then push firmly until the tray is partially ejected.
3 Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disc is inserted properly.
Hard drive problems
A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
R UN C HECK D ISK —
1 Click Start → Computer.
2 Right-click Local Disk (C:).
3 Click Properties→ Tools→ Check Now.
NOTE:
The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
4 Click to check Scan for and attempt recovery of bad sectors, and then
click Start.