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Dell Inspiron 1521 (Mid 2007) User Manual

Page 103

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Troubleshooting

103

Starting the Dell Diagnostics From the Drivers and Utilities Media

1 Insert your Drivers and Utilities media.
2 Shut down and restart the computer.

When the DELL logo appears, press immediately.

NOTE:

If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your

computer and try again.

NOTE:

The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in the
system setup program.

NOTE:

Keyboard failure may result when a key on the keyboard is held down

for extended periods of time. To avoid possible keyboard failure, press and
release the key in even intervals until the boot device menu appears.

3 At the boot device menu, use the up- and down-arrow keys to highlight

CD/DVD/CD-RW, and then press .

NOTE:

The Quickboot feature changes the boot sequence for the current

boot only. Upon restart, the computer boots according to the boot sequence
specified in the system setup program.

4 Select the Boot from CD-ROM option from the menu that appears, and

then press .

5 Type 1 to start the Drivers and Utilities menu, and then press .
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple

versions are listed, select the version appropriate for your computer.

7 At the Dell Diagnostics Main Menu, select the test you want to run.

NOTE:

Write down any error codes and problem descriptions exactly as they

appear and follow the instructions on the screen.

8 After all tests have completed, close the test window to return to the Dell

Diagnostics Main Menu.

9 Remove your Drivers and Utilities media, and then close the Main Menu

window to exit the Dell Diagnostics and restart the computer.