Dell Inspiron 1420 (Mid 2007) - Manual (Page 116)

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Troubleshooting
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS —
1 Click Start → Control Panel → Hardware and Sound → Printers.
2 Right-click the printer icon.
3 Click Properties, and then click the Ports tab. For a parallel printer, ensure
that the Print to the following port(s): setting is LPT1 (Printer Port). For
a USB printer, ensure that the Print to the following port(s): setting is
USB.
R EINSTALL THE PRINTER DRIVER — See the printer documentation for
instructions.
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for
setup and troubleshooting information.
U NLOCK THE SCANNER — Ensure that your scanner is unlocked.
R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN
C HECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and
the computer.
V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS —
Click Start
→ Control Panel→ Hardware and Sound→ Scanners and
Cameras. If your scanner is listed, Windows recognizes the scanner.
R EINSTALL THE SCANNER DRIVER — See the scanner documentation for
instructions.