Dell Inspiron 1420 (Mid 2007) - Manual (Page 100)

100
Troubleshooting
Hard drive problems
A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
R UN C HECK D ISK —
1 Click Start → Computer.
2 Right-click Local Disk (C:).
3 Click Properties→ Tools→ Check Now.
NOTE:
The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
4 Click to check Scan for and attempt recovery of bad sectors, and then
click Start.
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
C HECK THE M ICROSOFT O UTLOOK® E XPRESS S ECURITY S ETTINGS — If you
cannot open your e-mail attachments:
1 In Outlook Express, click Tools, click Options, and then click Security.
2 Click Do not allow attachments to remove the checkmark.
C HECK THE TELEPHONE LINE CONNECTION
C HECK THE TELEPHONE JACK
C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK
U SE A DIFFERENT TELEPHONE LINE
• Verify that the telephone line is connected to the jack on the modem (the
jack has either a green label or a connector-shaped icon next to it).
• Ensure that you hear a click when you insert the telephone line connector
into the modem.