A program stops responding or crashes repeatedly, A solid blue screen appears, Dell mediadirect problems – Dell Inspiron 1420 (Mid 2007) User Manual
Page 110: A program is designed for an earlier microsoft, Windows, Operating system

110
Troubleshooting
A program stops responding or crashes repeatedly
E
ND
THE
PROGRAM
—
1 Press
2 Click the Applications tab and select the program that is no longer
responding.
3 Click End Task.
NOTE:
The chkdsk program may run when you restart the computer. Follow the
instructions on the screen.
C
HECK
THE
SOFTWARE
DOCUMENTATION
—
If necessary, uninstall and then
reinstall the program. Software usually includes installation instructions in its
documentation or on a floppy disk or CD.
A program is designed for an earlier Microsoft
®
Windows
®
operating
system
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
Program compatibility is a
mode in Windows that lets you run programs written for earlier versions of
Windows. For more information, search for the keyword program compatibility
wizard in Windows Help and Support.
A solid blue screen appears
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.
Dell MediaDirect problems
C
HECK
THE
D
ELL
M
EDIA
D
IRECT
HELP
FILE
FOR
INFORMATION
—
Use the Help
menu to access Dell MediaDirect Help.
T
O
PLAY
MOVIES
WITH
D
ELL
M
EDIA
D
IRECT
,
YOU
MUST
HAVE
A
D V D
DRIVE
AND
THE
D
ELL
D V D P
LAYER
—
If you purchased a DVD drive with your computer,
this software should already be installed.
V
IDEO
Q
UALITY
PROBLEMS
—
Turn off the Use Hardware Acceleration option.
This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.