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Horizontal voids appear on prints – Dell B3465dn Mono Laser Multifunction Printer User Manual

Page 283

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Action

Yes

No

Step 3

a

Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.

b

Resend the print job.

Do streaked vertical lines appear on prints?

Go to step 4.

The problem is solved.

Step 4

a

Reinstall the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

2

Install the imaging unit, and then the cartridge.

b

Resend the print job.

Do streaked vertical lines appear on prints?

Go to step 5.

The problem is solved.

Step 5

Replace the imaging unit, and then resend the print job.

Do streaked vertical lines appear on prints?

Contact

technical

support

or your Dell

printer dealer.

The problem is solved.

Horizontal voids appear on prints

Leading edge

Trailing edge

Action

Yes

No

Step 1

a

Make sure your software program is using a correct fill pattern.

b

Resend the print job.

Do horizontal voids appear on prints?

Go to step 2.

The problem is solved.

Step 2

a

Load the specified tray or feeder with a recommended type of paper.

b

Resend the print job.

Do horizontal voids appear on prints?

Go to step 3.

The problem is solved.

Troubleshooting

283