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Repeating defects appear on prints – Dell B3465dn Mono Laser Multifunction Printer User Manual

Page 276

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Action

Yes

No

Step 5

a

Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.

b

Resend the print job.

Do print irregularities still appear?

Go to step 6.

The problem is solved.

Step 6

Replace the imaging unit, and then resend the print job.

Do print irregularities still appear?

Contact

technical

support

or your Dell

printer dealer.

The problem is solved.

Repeating defects appear on prints

Action

Yes

No

Step 1

Measure the distance between the defects.

Check for a distance between the defects that equals:

97 mm (3.82 in.)

47 mm (1.85 in.)

38 mm (1.5 in.)

Is the distance between defects equal to one of the listed measurements?

Go to step 2.

1

Check if the
distance between
the defects equal
to 80 mm (3.15 in.)

2

Take note of the
distance, and then
contact

technical

support

or your

Dell printer dealer.

Step 2

Replace the imaging unit, and then resend the print job.

Do the repeating defects still appear?

Contact

technical

support

or your Dell

printer dealer.

The problem is solved.

Troubleshooting

276