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Mouse problems – Dell Dimension 4700 User Manual

Page 29

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Solving Problems

29

Mouse Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

C

LEAN

THE

MOUSE

See the

Dell Dimension Help file for instructions on cleaning the mouse. To

access the help file, see page 9.

C

HECK

THE

MOUSE

CABLE

1

Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.

2

Remove mouse extension cables, if used, and connect the mouse directly to the computer.

3

Shut down the computer (see page 47), reconnect the mouse cable as shown on the setup diagram for
your computer, and then restart the computer.

R

ESTART

THE

COMPUTER

1

Simultaneously press to display the Start menu.

2

Type

u

, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press .

3

After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.

4

Start the computer.

T

EST

THE

MOUSE

Connect a properly working mouse to the computer, and try using the mouse.

C

HECK

THE

MOUSE

SETTINGS

1

Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2

Click Mouse.

3

Try adjusting the settings.

R

EINSTALL

THE

MOUSE

DRIVER

See page 43.

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See page 46.