Hard drive problems, E-mail, modem, and internet problems – Dell XPS M1710 (MXG061, Early 2006) User Manual
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Troubleshooting
Problems Writing to a CD/DVD-RW Drive
C
LOSE
OTHER
PROGRAMS
—
The CD/DVD-RW drive must receive a steady stream of data when writing.
If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
T
URN
OFF
S
TANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
C D / D V D - R W
DISC
—
on page 45 or search for the keyword
standby in the Windows Help and Support Center for information
on power management modes.
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
See the help files for your CD or DVD creation software.
If You Cannot Eject the CD, CD-RW, DVD, or DVD+RW Drive Tray
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3 Gently pull out the tray until it stops.
If You Hear an Unfamiliar Scraping or Grinding Sound
•
Ensure that the sound is not caused by the program that is running.
•
Ensure that the disk or disc is inserted properly.
Hard Drive Problems
A
LLOW
THE
COMPUTER
TO
COOL
BEFORE
TURNING
IT
ON
—
A hot hard drive may prevent the operating
system from starting. Try allowing the computer to return to room temperature before turning it on.
R
UN
C
HECK
D
ISK
—
1 Click the Start button and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties.
4 Click the Tools tab.
5 Under Error-checking, click Check Now.
6 Click Scan for and attempt recovery of bad sectors.
7 Click Start.
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to
a digital telephone network.