Dell XPS M1710 (MXG061, Early 2006) - Manual (Page 108)

108
Troubleshooting
D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically
disabled when headphones are connected to the computer’s front-panel headphone connector.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
E LIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check
for interference.
R EINSTALL THE AUDIO DRIVER — See "Reinstalling Drivers and Utilities" on page 111 .
R UN THE D ELL D IAGNOSTICS — See "Dell Diagnostics" on page 89.
NOTE:
The volume control in some MP3 players overrides the Windows volume setting. If you have been listening
to MP3 songs, ensure that you did not turn the player volume down or off.
No Sound From Headphones
C HECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into
the headphone connector.
A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Touch Pad or Mouse Problems
C HECK THE TOUCH PAD SETTINGS —
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Mouse.
3 Try adjusting the settings.
C HECK THE MOUSE CABLE — Shut down the computer. Disconnect the mouse cable, check it for damage,
and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.
T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD —
1 Shut down the computer.
2 Disconnect the mouse.
3 Turn on the computer.
4 At the Windows
desktop, use the touch pad to move the cursor around, select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
R EINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers and Utilities" on page 111.