Dell XPS M1710 (MXG061, Early 2006) - Manual (Page 103)

Troubleshooting
103
R UN THE D ELL D IAGNOSTICS — See "Dell Diagnostics" on page 89. If all tests run successfully, the error
condition is related to a software problem.
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory. See "Memory" on page 121.
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory. See "Memory" on page 121.
• Run the Dell Diagnostics. See "Dell Diagnostics" on page 89.
I F YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see "Memory" on page 121) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines. See "Memory" on page 121.
• Run the Dell Diagnostics. See "Dell Diagnostics" on page 89.
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
General
C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into both the
network connector on the back of the computer and the network connector.
C HECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that no network
communication exists. Replace the network cable.
R ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
C HECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your
network to verify that your network settings are correct and that the network is functioning.
Mobile Broadband Network
NOTE:
The Dell Mobile Broadband Card Utility user’s guide is located under Help and Support. You can also
download the user’s guide from support.dell.com.