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Dell 964 All In One Photo Printer User Manual

Page 98

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98

Troubleshooting

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Right
cartridge
incorrect

The wrong ink cartridge is installed in the right
cartridge carrier.

Remove the cartridge, and
install the correct Color
cartridge for your printer. For
more information, see
"Replacing Ink Cartridges" on
page 83
.

Cartridge
error

There is a problem with the ink cartridges or the
print heads.

• Reinstall the ink cartridges.

For more information, see
"Replacing Ink Cartridges"
on page 83.

• Disconnect and then

reconnect the printer
power cable.

Data error

Data error or incomplete data.

Press the Power button

to

reset, and then resend your
print job.

Scan error

Scan carrier error.

Turn off the printer, wait a few
seconds, and then turn on the
printer.

Paper feed
error

A paper feed error has occurred.

Check the paper paths for
obstructions, and then press

the Power button

to reset.

For more information, "Check
for a paper jam." on page 94.

Device Not
Supported.
Please
Disconnect

The attached device is not supported, or the
PictBridge-enabled digital camera is not set to
the correct USB mode.

Disconnect the device, or
check the USB mode setup.
Refer to the documentation
that came with your digital
camera for more information.

Communications
error message

The printer is not communicating with the
computer.

• Disconnect and then

reconnect the USB cable.

• Disconnect and then

reconnect the printer
power cable.

• Restart the computer.
• Remove and reinstall the

printer software. See
"Removing and
Reinstalling Software" on
page 81
.

Error Message:

What it indicates:

Solution: