Lockups and software problems – Dell Latitude D530 (Early 2008) User Manual
Page 113

Troubleshooting
113
2
Click Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
I
F
YO U
HA VE
P R O B L E M S
WI T H
A
D
E L L
IEEE 1394
DE VI CE
— Contact Dell (see
"Contacting Dell" on page 149).
I
F
YO U
HA VE
P R O B L E M S
WI T H
A N
IEEE 1394
D E VI C E
N O T
PR OV IDE D
B Y
D
E L L
—
Contact the IEEE 1394 device manufacturer.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide.
The computer does not start up
E
N SU R E
T H A T
T H E
P O W ER
C A B L E
I S
F I R M L Y
CO N N EC T E D
T O
T H E
C O M PU T E R
A N D
T O
T H E
E L E C T RI CA L
O U T L E T
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T
URN
TH E
CO M PU T E R
O F F
— If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E
N D
T H E
P R O G R A M
—
1
Press
2
Click the Applications tab.
3
Click to select the program that is no longer responding.
4
Click End Task.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C
H E C K
T H E
S O F T WA RE
D O C U M EN T A TI O N
— f necessary, uninstall and then reinstall
the program.