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Dell Latitude D530 (Early 2008) User Manual

Page 106

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106

Troubleshooting

2 If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and

problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see

"Contacting Dell

"

on page 149).

NOTE:

The Service Tag for your computer is located at the top of each test

screen. If you contact Dell, technical support will ask for your Service Tag.

3 If you run a test from the Custom Test or Symptom Tree option, click the

applicable tab described in the following table for more information.

4 When the tests are completed, if you are running the Dell Diagnostics

from the Drivers and Utilities CD, remove the CD.

Symptom Tree

Lists the most common symptoms encountered and

allows you to select a test based on the symptom of the

problem you are having.

Tab

Function

Results

Displays the results of the test and any error conditions

encountered.

Errors

Displays error conditions encountered, error codes, and

the problem description.

Help

Describes the test and may indicate requirements for

running the test.

Configuration

Displays your hardware configuration for the selected

device.
The Dell Diagnostics obtains configuration information

for all devices from system setup, memory, and various

internal tests, and it displays the information in the

device list in the left pane of the screen. The device list

may not display the names of all the components

installed on your computer or all devices attached to your

computer.

Parameters

Allows you to customize the test by changing the test

settings.

Option

Function

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