Appendix, Dell technical support policy, Contacting dell – Dell B3460dn Mono Laser Printer User Manual
Page 157
Appendix
Dell Technical Support Policy
Technician
‑assisted technical support requires the cooperation and participation of the customer in the troubleshooting
process and provides for restoration of the Operating System, application software and hardware drivers to the original
default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all
Dell
‑installed hardware. In addition to this technician assisted technical support, online technical support is available
at Dell Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell
‑installed software and peripherals. Support for
third
‑party software and peripherals is provided by the original manufacturer, including those purchased and/or
installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).
Contacting Dell
You can access Dell Support
.
You can contact Dell electronically using the following addresses:
•
World Wide Web
(Asian/Pacific countries only)
(Latin American and Caribbean countries)
(Canada only)
•
Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user: anonymous, and use your email address as your password.
•
Electronic Support Service
(Latin America and Caribbean countries only)
(Asian/Pacific countries only)
(Japan only)
(Europe only)
•
Electronic Quote Service
(Asian/Pacific countries only)
(Canada only)
Appendix
157