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Appendix, Dell technical support policy, Contacting dell – Dell B3460dn Mono Laser Printer User Manual

Page 157

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Appendix

Dell Technical Support Policy

Technician

‑assisted technical support requires the cooperation and participation of the customer in the troubleshooting

process and provides for restoration of the Operating System, application software and hardware drivers to the original
default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all
Dell

‑installed hardware. In addition to this technician assisted technical support, online technical support is available

at Dell Support. Additional technical support options may be available for purchase.

Dell provides limited technical support for the printer and any Dell

‑installed software and peripherals. Support for

third

‑party software and peripherals is provided by the original manufacturer, including those purchased and/or

installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).

Contacting Dell

You can access Dell Support at

www.dell.com/support/printers

.

You can contact Dell electronically using the following addresses:

World Wide Web

www.dell.com/

www.dell.com/ap/

(Asian/Pacific countries only)

www.dell.com/jp/

(Japan only)

www.euro.dell.com

(Europe only)

www.dell.com/la/

(Latin American and Caribbean countries)

www.dell.ca

(Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com

Log in as user: anonymous, and use your email address as your password.

Electronic Support Service

[email protected]

[email protected]

[email protected]

(Latin America and Caribbean countries only)

[email protected]

(Asian/Pacific countries only)

support.jp.dell.com

(Japan only)

support.euro.dell.com

(Europe only)

Electronic Quote Service

[email protected]

(Asian/Pacific countries only)

[email protected]

(Canada only)

Appendix

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